Gran Hotel Las Fuentes' FAQs

Consult the frequently asked questions of Gran Hotel Las Fuentes and resolve any questions you may have about our accommodations on the Costa de Azahar.

1. How to book at Gran Hotel Las Fuentes with the best conditions?

Book through the booking page of Gran Hotel Las Fuentes' website to get the best price online and benefit from exclusive offers and promotions.

2. What is the check-in time for the rooms?

You can check-in at Gran Hotel Las Fuentes from 3:00 p.m.

3. Is it possible to check-in earlier?

No, but Gran Hotel Las Fuentes offers a space for clients to safely store their luggage. In addition, we offer the guest card so that they can use all the hotel services from that moment on, including the restaurant and the spa changing rooms to change their clothes.

4. What is the check-out time for the rooms?

You can check out at Gran Hotel Las Fuentes until 12:00 p.m.

5. Is it possible to check-out later?

No, according to current regulations, departure time ends at 12:00 p.m. Despite this, we offer a space for customers to safely leave their luggage and pick it up at a later time.

6. Is Gran Hotel Las Fuentes accessible for people with reduced mobility?

Yes, our facilities and rooms are adapted for people with reduced mobility.

7. Are there amenities in the rooms?

All rooms have individual gel/shampoo, toothbrush, body milk and comb. If you want any other type of amenities, you can call reception to request it at any time during your stay.

8. What voltage are the plugs in the rooms?

The sockets have 220 volts.

9. Can a cot be added to the room?

Yes, Gran Hotel Las Fuentes offers cot service at an additional cost and upon request.

10. Can an extra bed be added to the room?

Gran Hotel Las Fuentes does not have extra beds.

11. Are pets accepted at Gran Hotel Las Fuentes?

Gran Hotel Las Fuentes does not allow animals.

12. Does Gran Hotel Las Fuentes offer shuttle service?

No, Gran Hotel Las Fuentes does not have this service. But our team will provide you with the necessary information to help you on your journey.

13. Does Gran Hotel Las Fuentes have parking?

Yes, we have private parking where it is not necessary to reserve in advance. It is located on the street and has places for people with reduced mobility. The price per day is €16.

14. What are the buffet restaurant hours?

The buffet restaurant at Gran Hotel Las Fuentes offers breakfast service from 8:00 a.m. to 10:00 a.m., lunch from 1:00 p.m. to 3:00 p.m. and dinner from 8:00 p.m. to 10:00 p.m.

15. Does the buffet restaurant offer options for celiacs?

Yes, the buffet restaurant at Gran Hotel Las Fuentes offers a selection of gluten-free dishes to meet the dietary needs of celiacs.

16. Does the buffet restaurant offer options for vegans?

Yes, the buffet restaurant at Gran Hotel Las Fuentes has a wide variety of fruits and vegetables (such as grilled peppers or mushrooms, zucchini and breaded eggplant, asparagus with bechamel...).

17. Is there Wi-Fi connection at the Gran Hotel Las Fuentes?

Yes, Gran Hotel Las Fuentes has completely free Wi-Fi connection in all rooms and common areas for customers staying at the hotel.

18. Is there a spa at Gran Hotel Las Fuentes?

Yes, Gran Hotel Las Fuentes has a spa. Children under 12 years old are not allowed access, while children between 12 and 17 years old can access the spa accompanied by an adult. Requires prior reservation at the hotel reception.

19. What are the spa hours?

The spa at Gran Hotel Las Fuentes is open from Monday to Sunday from 10:00 a.m. to 2:00 p.m. and from 4:30 p.m. to 7:30 p.m. (with possible alterations due to technical reasons). Children from 12 to 17 years old (accompanied by 1 adult) can use the spa from 10:30 a.m. to 12:00 p.m.

20. What does the spa have?

The spa circuit has a pebble footbath with twenty water diffusers and chromotherapy, three showers (mist, sensations and water bucket), sauna, Turkish bath, a swimming pool with a water area, three air beds, jacuzzi seats, two air-water loungers, calf massage, two multifunction swan necks, water waterfall, white stone footbath...

21. Does it have an extra cost?

The spa circuit is not included. The 40-minute session costs €10/adult per day. If your reservation was made with a room with Premium, VIP or Junior Suite service, you have one free daily spa hour per adult.

22. Is there a gym at Gran Hotel Las Fuentes?

Yes, Gran Hotel Las Fuentes has a gym equipped with cardio and fitness machines. It is completely free, accessible to people over 18 years of age staying at the hotel and requires an appointment at the hotel reception.

23. What are the gym hours?

Gran Hotel Las Fuentes gym is open from Monday to Sunday from 9:00 a.m. to 2:00 p.m. and from 4:00 p.m. to 8:00 p.m. (with possible alterations due to technical reasons).

24. Does Gran Hotel Las Fuentes offer entertainment for children? And animation for adults?

Yes, Gran Hotel Las Fuentes offers different activities for children between 2 and 14 years old. It also offers activities for all ages (dances, professional shows, contests and nightly entertainment shows).

25. Can events be held at Gran Hotel Las Fuentes?

Yes, Gran Hotel Las Fuentes has two fully equipped rooms to celebrate all types of events. To reserve our rooms, contact us by phone (+34) 964 41 20 52 or email info@fantasia-hoteles.com.